TERMS OF SERVICE

Last updated February 04, 2025

These Terms of Service (“Terms”) govern your access to and use of the Snusless mobile application, website, and related services (collectively, the “Services”).

Please read these Terms carefully before using the Services.

By downloading, accessing, creating an account for, purchasing a subscription to, or otherwise using the Services, you agree to these Terms.

If you do not agree to these Terms, you must not use the Services.


1. WHO OWNS AND OPERATES SNUSLESS?

Snusless has separate ownership and operational roles.

App Owner

The Snusless application, software, brand, and related intellectual property are owned by:

Jonne Private individual Finland

referred to in these Terms as the “Owner.”

The Owner owns and controls the intellectual property and other proprietary rights in Snusless as further described in these Terms.

Operator

The Services are published, maintained, administered, marketed, supported, and commercially operated under licence from the Owner by:

Studio A55 Oy Business ID: 3464860-6 Registered office: Helsinki, Finland

referred to in these Terms as the “Operator.”

The Operator has been authorised by the Owner to operate Snusless and provide the day-to-day Services.

The Operator's role does not transfer ownership of Snusless or its underlying intellectual property to the Operator.

References to “Snusless”

Where these Terms use “Snusless,” “we,” “us,” or “our,” the reference means the Owner and/or Operator according to the responsibility described in the relevant section.

Where ownership of intellectual property, the customer register, or other proprietary rights is concerned, the relevant party is the Owner unless expressly stated otherwise.

Where day-to-day operation, customer support, payments, subscriptions, technical maintenance, or distribution is concerned, the relevant party will generally be the Operator.


2. AGE REQUIREMENT

The Services are intended only for persons who are at least 18 years old.

You may not create an account or use the Services if you are under 18.

By using the Services, you represent that you are at least 18 years old.

Snusless does not sell, distribute, or supply nicotine, tobacco, nicotine pouches, or other age-restricted products.


3. ABOUT THE SERVICES

Snusless provides tools that may allow you to:

  1. record nicotine consumption;
  2. monitor your nicotine-use history;
  3. set goals or limits;
  4. view trends and statistics;
  5. track streaks or progress;
  6. receive reminders;
  7. manage a Snusless account;
  8. access subscription features; and
  9. use other functionality made available from time to time.

Features may vary depending on:

  1. your subscription;
  2. your device;
  3. operating-system version;
  4. geographic location;
  5. App Store availability;
  6. technical requirements; and
  7. changes to the Services.

We may add, modify, improve, replace, or discontinue individual features as permitted by applicable law and these Terms.


4. SNUSLESS IS NOT MEDICAL CARE

Snusless is a self-tracking and informational application.

The Services are not a substitute for professional medical advice, diagnosis, treatment, or healthcare.

Information, statistics, reminders, goals, trends, or other outputs provided by Snusless are intended to help you understand information that you record in the application.

They should not be interpreted as a medical diagnosis or personalised medical recommendation.

You should seek advice from an appropriately qualified healthcare professional if you have questions about:

  1. nicotine dependence;
  2. withdrawal symptoms;
  3. cessation treatment;
  4. medication;
  5. pregnancy;
  6. cardiovascular conditions;
  7. mental health;
  8. other medical conditions; or
  9. any health concern affected by nicotine use.

If you believe you are experiencing a medical emergency, contact the appropriate emergency medical service.

Nothing in these Terms excludes any responsibility that cannot lawfully be excluded.


5. USER ACCOUNTS

Certain features may require a user account.

When creating or maintaining an account, you agree to:

  1. provide accurate information;
  2. keep relevant account information reasonably up to date;
  3. maintain the confidentiality of your login credentials;
  4. take reasonable steps to prevent unauthorised access to your account; and
  5. notify us if you reasonably believe your account has been compromised.

You are responsible for activity performed through your account to the extent permitted by applicable law.

We may require you to verify your identity or email address for security purposes.

You may not:

  1. create an account using another person's identity without authority;
  2. transfer or sell your account;
  3. use another person's account without permission; or
  4. create accounts through automated means unless expressly authorised.

6. INTELLECTUAL PROPERTY OWNERSHIP

Ownership of Snusless

All right, title, and interest in and to Snusless and its intellectual property belong to the Owner, except for third-party materials expressly identified as belonging to their respective owners.

This includes, where applicable:

  1. source code;
  2. object code;
  3. software architecture;
  4. algorithms;
  5. databases and database structures;
  6. APIs;
  7. application functionality;
  8. user-interface designs;
  9. graphics;
  10. icons;
  11. written content;
  12. documentation;
  13. website designs;
  14. product designs;
  15. application name;
  16. logos;
  17. trademarks and brand elements;
  18. domain names owned by the Owner;
  19. proprietary analytics structures;
  20. know-how;
  21. trade secrets;
  22. improvements;
  23. updates;
  24. derivative works; and
  25. other copyright, trademark, database, design, contractual, or proprietary rights associated with Snusless.

The Operator uses and administers these assets under licence from the Owner.

The Operator's publication, hosting, marketing, maintenance, administration, receipt of subscription revenues, payment of operating expenses, or technical possession of Snusless does not itself transfer ownership of the underlying intellectual property to the Operator.

Reservation of rights

All rights not expressly granted to you under these Terms are reserved by the Owner.


7. LICENCE TO USE SNUSLESS

Subject to these Terms, you are granted a limited, personal, revocable, non-exclusive, non-sublicensable, and non-transferable licence to use Snusless for your own lawful personal use.

The licence does not give you ownership of any part of Snusless.

You may use the application only:

  1. on devices you own or control, subject to applicable app-store usage rules; and
  2. for the purposes for which the Services are made available.

Unless applicable law expressly permits otherwise, you may not:

  1. copy the software;
  2. reproduce substantial parts of the Services;
  3. sell or redistribute the application;
  4. sublicense the application;
  5. rent or lease the application;
  6. reverse engineer the application;
  7. decompile or disassemble the application;
  8. attempt to obtain its source code;
  9. circumvent access restrictions;
  10. remove copyright or proprietary notices;
  11. create an unauthorised derivative product based on Snusless; or
  12. exploit the Services commercially without written permission.

Any rights granted under mandatory law remain unaffected.


8. USER DATA AND CUSTOMER REGISTER

Personal data associated with Snusless is processed according to the Snusless Privacy Policy.

For purposes described in that Privacy Policy, Jonne is the data controller for the Snusless customer register, except where another party acts as an independent controller for a specific processing activity.

The Operator processes and administers the customer register on behalf of the Owner/Controller in accordance with the arrangements described in the Privacy Policy.

The fact that:

  1. a database is hosted through an account held by the Operator;
  2. the Operator pays hosting expenses;
  3. the Operator has technical access to a database;
  4. an App Store account belongs to the Operator; or
  5. the Operator provides customer support

does not by itself give the Operator an independent right to sell, licence, reuse, or otherwise commercially exploit personal data for purposes unrelated to operating Snusless.

Personal data is not property that may be freely transferred without regard to applicable privacy law.

Any processing or transfer of personal data remains subject to the Privacy Policy and applicable data-protection law.


9. INFORMATION YOU ENTER INTO SNUSLESS

You retain any intellectual property rights you may have in original content that you provide through the Services.

By entering information into Snusless, you grant the Owner and the Operator only the rights reasonably necessary to:

  1. store the information;
  2. process it;
  3. display it back to you;
  4. synchronise it;
  5. create functionality requested by you;
  6. secure and maintain the Services; and
  7. otherwise provide the Services in accordance with these Terms and the Privacy Policy.

This licence lasts only for as long as reasonably necessary to provide the Services or fulfil another lawful purpose.

Nothing in these Terms gives Snusless an unrestricted right to sell your personal information or health-related information.


10. FEEDBACK

If you voluntarily provide suggestions, ideas, feature requests, bug reports, or other feedback about Snusless, you grant the Owner a worldwide, perpetual, royalty-free right to use that feedback to develop and improve Snusless.

This does not transfer ownership of unrelated content or personal information that you provide.

We are not required to use, compensate you for, or publicly attribute feedback.


11. SUBSCRIPTIONS

Some Snusless features may require a paid subscription.

Available plans, prices, billing periods, trials, and included features will be displayed before purchase.

Subscriptions may be offered on a:

  1. monthly;
  2. annual; or
  3. other clearly disclosed recurring basis.

The exact subscription terms shown at the time of purchase form part of your agreement.

Automatic renewal

If you purchase an automatically renewing subscription, it will renew for the applicable billing period unless cancelled before renewal in accordance with the rules of the platform through which you purchased it.

Your payment method may be charged automatically at renewal.

App Store subscriptions

Where a subscription is purchased through Apple's App Store:

  1. payment is processed through Apple;
  2. billing is subject to your Apple account and Apple's applicable terms;
  3. subscription management and cancellation generally take place through your Apple subscription settings; and
  4. refund requests may be handled by Apple according to Apple's policies and applicable law.

The Operator may receive subscription proceeds through the relevant app-distribution platform under its operational arrangement with the Owner.

The receipt of subscription revenues by the Operator does not transfer ownership of the Snusless intellectual property to the Operator.

Trials and promotional offers

If a free trial or promotional offer is available, its duration and applicable conditions will be displayed before you subscribe.

Unless stated otherwise at the time of purchase, a trial associated with an automatically renewing subscription may convert into a paid subscription when the trial ends unless you cancel before the applicable deadline.


12. CANCELLATION AND REFUNDS

You may cancel an automatically renewing subscription through the platform through which you purchased it.

Cancellation normally prevents future renewal but does not automatically terminate access for a billing period that has already been paid for.

Refund eligibility depends on:

  1. the platform through which the purchase was made;
  2. the circumstances of the request; and
  3. applicable mandatory consumer law.

Nothing in these Terms limits any refund, price reduction, termination, withdrawal, conformity, or other consumer right that cannot legally be waived.

EU and EEA consumers

If you are a consumer in the European Union or European Economic Area, you may have statutory rights concerning distance contracts, digital content, and digital services.

Where applicable law permits the right of withdrawal to end once digital performance begins, this will apply only where the legally required consent and acknowledgement have been obtained.

Your statutory rights concerning defective or non-conforming digital content or digital services remain unaffected.


13. PRICES AND CHANGES TO SUBSCRIPTIONS

Subscription prices are displayed before purchase.

Prices may vary by:

  1. country;
  2. currency;
  3. platform;
  4. taxes;
  5. subscription plan; or
  6. promotional offer.

We may change subscription prices.

Any price change to an existing subscription will be implemented and communicated according to:

  1. applicable law;
  2. the rules of the relevant app-distribution platform; and
  3. any notice requirements that apply to your subscription.

Where your consent is legally required for a price change, the change will not bind you without that consent.


14. ACCEPTABLE USE

You must use the Services lawfully.

You may not:

  1. use Snusless for an unlawful purpose;
  2. interfere with or disrupt the Services;
  3. intentionally overload our infrastructure;
  4. introduce malware, malicious code, or harmful material;
  5. attempt to gain unauthorised access to systems or accounts;
  6. bypass security or access-control measures;
  7. scrape or systematically extract information from the Services without permission;
  8. use bots or automated systems to access the Services except where expressly authorised;
  9. probe or test vulnerabilities without permission;
  10. impersonate another person;
  11. use the Services to harass or harm others;
  12. collect another user's personal information without a lawful basis;
  13. use Snusless intellectual property to develop an unauthorised competing copy of the Services;
  14. resell access to the Services without permission; or
  15. assist another person in doing any of the above.

We may take reasonable action to protect the Services against abuse, fraud, security threats, or unlawful activity.


15. THIRD-PARTY SERVICES

Snusless may depend on or interact with third-party services, including:

  1. Apple;
  2. authentication providers;
  3. hosting providers;
  4. payment infrastructure;
  5. analytics providers;
  6. customer-support systems; and
  7. external websites.

Third-party services may have their own terms and privacy policies.

We do not control the independent services of those third parties and are not responsible for their independent actions to the extent permitted by law.

Your use of third-party services must comply with the terms applicable to those services.


16. SERVICE AVAILABILITY

We aim to keep Snusless available and functioning reliably, but uninterrupted availability cannot be guaranteed.

The Services may occasionally be unavailable because of:

  1. maintenance;
  2. updates;
  3. infrastructure failures;
  4. network outages;
  5. cybersecurity incidents;
  6. app-store restrictions;
  7. third-party service failures;
  8. force majeure; or
  9. other technical or operational circumstances.

Where required by applicable consumer law, we remain responsible for ensuring that the digital service conforms to the contract.

Nothing in this section limits mandatory consumer remedies.


17. UPDATES AND CHANGES TO THE SERVICES

We may update or modify Snusless for legitimate reasons including:

  1. improving functionality;
  2. adding features;
  3. correcting bugs;
  4. improving security;
  5. maintaining compatibility with operating systems or devices;
  6. complying with law or regulatory requirements;
  7. responding to App Store requirements;
  8. preventing fraud or misuse;
  9. replacing unavailable third-party infrastructure; or
  10. improving performance.

Necessary security, compatibility, and corrective updates may be required for continued use of the Services.

If you choose not to install an update, some functionality may no longer work correctly.

Where consumer law applies, modifications to an ongoing digital service will be made only where permitted by applicable law.

If a change materially and negatively affects your access to or use of a paid digital service, we will provide any notice, termination right, refund, or other remedy required by law.


18. CHANGES TO THESE TERMS

We may update these Terms where reasonably necessary, including because of:

  1. changes to the Services;
  2. new functionality;
  3. changes in law;
  4. regulatory requirements;
  5. security requirements;
  6. changes to platform rules;
  7. changes in the Operator;
  8. a sale or transfer of Snusless; or
  9. other legitimate operational reasons.

The updated Terms will identify the date of the latest revision.

For material changes affecting an ongoing paid service, we will provide notice where required by law.

A material change will not retroactively deprive you of mandatory rights.

Where applicable law requires your express agreement to a change, the change will not become binding on you until that requirement is satisfied.


19. SUSPENSION AND TERMINATION

We may suspend or restrict access to the Services where reasonably necessary because:

  1. you materially violate these Terms;
  2. your account is involved in fraud or abuse;
  3. there is a security risk;
  4. suspension is required by law or a competent authority;
  5. your subscription expires;
  6. continued provision would expose us or another person to material legal or security risk; or
  7. the Services are lawfully discontinued.

Where reasonable and legally required, we will provide notice and an opportunity to remedy a breach before termination.

We may act immediately where necessary to address serious:

  1. security incidents;
  2. fraud;
  3. unlawful activity;
  4. abuse; or
  5. risks to other users.

You may stop using Snusless at any time.

Account deletion and personal-data deletion are governed by the Privacy Policy and applicable law.

Termination does not affect rights or obligations that arose before termination.


20. SALE OR TRANSFER OF SNUSLESS

The Owner retains the right to sell, assign, licence, or otherwise transfer:

  1. the Snusless application;
  2. source code;
  3. intellectual property;
  4. trademarks and brand assets;
  5. domain names;
  6. technical assets;
  7. related proprietary rights;
  8. associated business rights; and
  9. customer relationships or administration rights to the extent legally transferable.

A sale or transfer of Snusless does not require the Owner to transfer ownership of the Operator itself.

The Operator may assist with a sale or transfer by transferring or migrating:

  1. the App Store listing;
  2. hosting infrastructure;
  3. databases;
  4. technical accounts;
  5. operational documentation;
  6. subscription administration;
  7. customer-support systems; and
  8. other operational resources,

where technically possible and permitted by applicable contracts and law.

Effect on users

In connection with a sale or transfer, rights and obligations relating to the Services may be assigned to a successor provider to the extent permitted by law.

Any such transfer will not reduce mandatory consumer rights.

Where legally required, users will be informed of:

  1. the identity of a new service provider;
  2. the identity of a new data controller;
  3. material changes to these Terms;
  4. material changes to the Privacy Policy; and
  5. any right to terminate or object.

Personal data may be transferred as part of such a transaction only in accordance with the Privacy Policy and applicable data-protection and consumer-health laws.

The Operator's role in facilitating a transfer does not give the Operator ownership of the underlying Snusless intellectual property merely because the Operator previously administered the Services.


21. PRIVACY

Your privacy is governed by the Snusless Privacy Policy, which explains:

  1. who acts as data controller;
  2. the role of the Operator;
  3. what information is processed;
  4. why it is processed;
  5. legal bases for processing;
  6. handling of nicotine-use information;
  7. data retention;
  8. international transfers;
  9. privacy rights; and
  10. treatment of personal data in connection with a sale or transfer of Snusless.

The Privacy Policy forms an important part of your relationship with Snusless but does not reduce rights you have under applicable privacy law.


22. APP STORE TERMS

If you obtain Snusless through Apple's App Store, the following additional provisions apply.

Agreement with the application provider

These Terms are between you and the relevant Snusless application provider and not between you and Apple.

Apple is not responsible for Snusless or its content except to the extent required under Apple's own applicable terms or applicable law.

Scope of licence

Your licence to use Snusless on Apple-branded products is limited to the usage permitted by these Terms and Apple's applicable usage rules, including any permitted Family Sharing or similar functionality.

Maintenance and support

Snusless, and not Apple, is responsible for maintenance and support obligations concerning the application to the extent required by applicable law or these Terms.

Apple has no obligation to provide maintenance or support for Snusless.

Warranty

If Snusless fails to conform to an applicable warranty and Apple is required under its applicable terms to provide a refund of the purchase price of the application, you may notify Apple.

To the maximum extent permitted by law and Apple's applicable terms, Apple has no other warranty obligation concerning Snusless.

Any other legally applicable warranty responsibilities remain with the relevant Snusless provider.

Product claims

To the extent required by Apple's terms, Snusless rather than Apple is responsible for addressing legally valid claims relating to the application, including claims concerning:

  1. product liability;
  2. non-conformity with applicable legal requirements; and
  3. consumer-protection or similar legislation.

Intellectual-property claims

If a third party claims that Snusless or your authorised use of it infringes that third party's intellectual-property rights, Snusless rather than Apple is responsible for addressing that claim to the extent required by applicable law and Apple's applicable terms.

Legal compliance

You represent that:

  1. you are not located in a country subject to a relevant U.S. government embargo or designated by the U.S. government as supporting terrorism; and
  2. you are not listed on an applicable U.S. government restricted-party list.

Third-party terms

You must comply with applicable third-party agreements when using Snusless, including terms governing your device, network connection, Apple account, and App Store use.

Apple as third-party beneficiary

Apple and its subsidiaries are third-party beneficiaries of the App Store-related provisions of these Terms and may enforce those provisions against you where Apple's applicable terms provide for such enforcement.


23. WARRANTIES AND DIGITAL-SERVICE CONFORMITY

We will provide the Services with reasonable care and in accordance with obligations imposed by applicable law.

Except for warranties or guarantees that cannot legally be excluded, we do not promise that:

  1. every feature will always be available;
  2. every calculation or insight will be error-free;
  3. the Services will satisfy every individual purpose;
  4. the Services will work with every device or operating-system version; or
  5. third-party infrastructure will always remain available.

Nothing in these Terms excludes statutory rights relating to the conformity, functionality, compatibility, continuity, security, or supply of digital content or digital services.

If applicable law gives you stronger rights than these Terms, the applicable law prevails.


24. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

In particular, these Terms do not limit liability for matters for which liability cannot legally be excluded, including where applicable:

  1. death or personal injury caused by legally actionable negligence;
  2. fraud or fraudulent misrepresentation;
  3. intentional misconduct;
  4. statutory consumer rights; or
  5. other liability that applicable law makes mandatory.

Consumers

If you use Snusless as a consumer, any limitation of liability applies only to the extent permitted by mandatory consumer law.

We are responsible for reasonably foreseeable loss caused by a breach of these Terms where applicable law provides for such responsibility.

We are not responsible for loss resulting solely from:

  1. your unlawful use of the Services;
  2. your failure to take reasonable account-security precautions;
  3. unauthorised modifications to the application;
  4. circumstances outside our reasonable control, except where applicable law provides otherwise; or
  5. independent third-party services for which we are not legally responsible.

Business users

If you use the Services primarily for trade, business, craft, or professional purposes, our liability may be limited to the maximum extent permitted by applicable law.

Unless caused by wilful misconduct or gross negligence or otherwise prohibited by law, we will not be liable to a business user for indirect or consequential business losses such as lost profits, lost opportunities, or loss of goodwill.


25. USER RESPONSIBILITY

You are responsible for using Snusless lawfully and appropriately.

You remain responsible for decisions you make based on information displayed by the Services.

In particular, you should not rely on Snusless as the sole basis for a medical or health-critical decision.

You are responsible for maintaining appropriate backups of information where the Services provide an export or backup function and where keeping an independent copy is important to you.

This section does not remove any legal obligation we may have to protect, maintain, or restore data.


26. COPYRIGHT AND INTELLECTUAL-PROPERTY COMPLAINTS

We respect the intellectual-property rights of others.

If you believe content made available through Snusless infringes intellectual-property rights that you own or control, contact:

support@snusless.com

Please provide enough information for us to identify:

  1. the protected work or right;
  2. the allegedly infringing material;
  3. where the material appears;
  4. your contact details; and
  5. the basis for your claim.

We may request additional information reasonably necessary to evaluate the complaint.


27. ELECTRONIC COMMUNICATIONS

You agree that we may communicate with you electronically where legally permitted, including through:

  1. email;
  2. in-app notices;
  3. push notifications;
  4. account notices; and
  5. notices displayed through the Services.

Where applicable law requires information to be provided in a durable medium or in another particular format, we will comply with that requirement.

You are responsible for maintaining a valid contact email where one is required for your account.


28. GOVERNING LAW

These Terms are governed by the laws of Finland.

If you are a consumer residing in the European Union, European Economic Area, United Kingdom, or another jurisdiction whose mandatory consumer laws apply to you, this choice of Finnish law does not deprive you of mandatory protections available under the law of your habitual residence.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.


29. DISPUTES

If you have a complaint, please first contact:

support@snusless.com

We will attempt to resolve the issue directly.

Finnish consumers

Where applicable, consumers may seek advice from the Finnish Competition and Consumer Authority's Consumer Advisory Services and may be entitled to bring eligible disputes before the Finnish Consumer Disputes Board.

Courts

Any dispute that cannot be resolved informally may be brought before a court with jurisdiction under applicable law.

Where you are a consumer, nothing in these Terms prevents you from bringing proceedings in the courts available to you under mandatory consumer-protection rules.

No provision of these Terms requires a consumer to submit a dispute to mandatory arbitration where such requirement would be unlawful or unenforceable.


30. ASSIGNMENT

You may not transfer your account or your personal licence to use Snusless to another person without permission, except where applicable law provides otherwise.

The Owner may transfer ownership of Snusless and rights under these Terms in connection with a genuine:

  1. sale of the application;
  2. intellectual-property transfer;
  3. reorganisation;
  4. acquisition;
  5. business transfer; or
  6. similar transaction.

The Operator may transfer operational responsibilities in connection with such a transaction where necessary.

Any assignment affecting consumers remains subject to mandatory law and may not deprive you of statutory rights.


31. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will apply to the maximum extent permitted by law or, where appropriate, be severed.

The remaining provisions will remain in effect.


32. NO WAIVER

If we do not immediately enforce a right under these Terms, that does not mean the right has been waived.

Any waiver applies only where expressly made and to the circumstances for which it was given.


33. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and any specific subscription or feature terms presented to you before purchase or use, constitute the applicable agreement concerning your use of Snusless.

If specific terms presented for a particular subscription or feature conflict with these general Terms, the specific terms govern that subscription or feature to the extent of the conflict.

Mandatory law always prevails where it cannot validly be varied by contract.


34. CONTACT INFORMATION

Snusless Owner

Jonne Private individual Finland Email: support@snusless.com

Snusless Operator

Studio A55 Oy Business ID: 3464860-6 Registered office: Helsinki, Finland

The Operator publishes, maintains, administers, supports, and commercially operates Snusless under licence from the Owner.

Questions about everyday use of the Services, subscriptions, technical problems, or customer support should be sent to:

support@snusless.com

Privacy requests are handled according to the Snusless Privacy Policy.

Snusless

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